Effective Date: 21-04-2025
Welcome to CoastlineToGo (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application and services (“App”).
By using CoastlineToGo, you agree to the terms of this Privacy Policy.
We collect the following types of information when you use our App:
Email Address and Password when you register or log in.
Name, Phone Number, and Address for delivery purposes.
We collect real-time GPS location data to:
Track delivery driver routes.
Show users the estimated time of arrival for orders.
Background Location Access: We collect location data even when the app is closed or not in use, solely for tracking delivery drivers in real time and ensuring accurate order delivery.
We only collect background location data for delivery drivers and not regular users.
Device type, OS version, IP address, and app activity to improve user experience and app performance.
We use your information to:
Provide and manage our services.
Authenticate user accounts.
Track driver locations and ensure timely deliveries.
Improve, personalize, and expand our services.
Communicate with you about orders, support, and promotional offers.
We may share your information with:
Delivery Drivers: to fulfill and deliver your orders.
Service Providers: such as hosting services, analytics providers, and payment processors.
Legal Authorities: if required by law or to protect our rights.
We do not sell your personal information to third parties.
Foreground Location: Required for both users and drivers to place or fulfill orders.
Background Location: Required only for drivers to ensure accurate route tracking, even when the app is running in the background.
Users can control location permissions from their device settings, but some features may not function properly without location access.
We implement industry-standard measures to protect your information. However, no system is 100% secure. You are responsible for keeping your login credentials confidential.
You may:
Access or update your personal data in your profile settings.
Delete your account by contacting our support team.
Opt-out of non-essential communications.
CoastlineToGo is not intended for users under the age of 13. We do not knowingly collect personal data from children.
We may update this policy from time to time. We will notify you of any material changes via the app or email.
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: admin@coastlinetogo.com
🌐 Website: admin.coastlinetogo.com
